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Herndon, Virginia
Gainesville, Virginia
Annapolis, Maryland
Rockville, Maryland
Get Directions
Herndon, Virginia
Gainesville, Virginia
Annapolis, Maryland
Rockville, Maryland
Call Us
Herndon, Virginia
703-467-1700
Gainesville, Virginia
571-234-4000
Annapolis, Maryland
410-216-0890
Rockville, Maryland
301-881-8565
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Warranty Claim Information | Offenbachers
Outdoor Furniture
DEEP SEATING
ALL DEEP SEATING
Sectionals
Sofas
Love Seats
Club/Lounge Chairs
Ottomans
Coffee Tables
End Tables
DINING
ALL DINING
Dining Tables
Dining Chairs
Bistro Tables
Bistro Chairs
Bar Tables
Bar Seating
ESSENTIALS
Adirondack Chairs
Benches
Chaise Lounges
Tea/Serving Carts
KNF Mosaic Table
Fire Pits
SHOP COLLECTIONS
Shop by Brand
Shop by Material
SUPPLIES
Teak Care
Ipé Care
Hot Tubs
SHOP BY BRAND
Caldera Spas
Fantasy Spas
HOT TUBS BY SIZE
1-3 Person
4-5 Person
6+ Person
Shop All Hot Tubs
SUPPLIES
Water Care
MORE
Emerge Cold Plunge
Caldera® Spas Accessories
Fantasy® Spas Accessories
Get Pricing
Brochure Library
Service
Buyer’s Guides
Pre-Delivery Instructions
Owner’s Manuals
Warranties
Swim Spas
SHOP BY BRAND
TidalFit
Hydropool Swim Spas
SWIM SPAS BY SIZE
12′-14′ Swim Spa
15′-18′ Swim Spa
19’+ Swim Spa
Shop All Swim Spas
Swim Spa Supplies
Cold Plunges
SHOP BY BRAND
Emerge Cold Plunge
SHOP BY PRODUCT
Emerge™ Cold Plunge
OTHER
Q&A: What Beginners Need to Know
Owner’s Manual
Pre-Delivery Guide
Warranty
Contrast Therapy
Saunas
SHOP BY BRAND
Auroom Wellness
Finsauna
SHOP BY TYPE
Indoor
Outdoor
Infrared
Barrel
Contrast Therapy
Game Room
SHOP BY BRAND
American Heritage Billiard
Brunswick
SHOP BY TYPE
Pool Tables
Shuffleboards
Other Game Tables
Info
Financing
Contact Us
About Us
FAQ
Blog
Service
Warranty Submission
"
*
" indicates required fields
Offenbachers Employee Name (administrative use only)
Customer First Name
*
Customer Last Name
*
Customer Email Address
*
Customer Phone Number
*
Address
Number and Street
Address Line 2
City
State
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
U.S. Virgin Islands
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
ZIP Code
Merchandise
For each item, please list the manufacturer, model, item (eg, chair), purchase date and problem/damage.
Click the plus sign to add more items.
Manufacturer and Model
Item Type (eg. ottoman)
Date and Place of Purchase
Invoice# or Order#
Add
Remove
Description of Problem or Damage
*
Please enter a description of the problem or damage for each item listed above.
Please upload up to 3 images of relevant receipts. Acceptable file formats are .pdf,.jpg and .png.
Warranty requires up-close photo of damage and photo of entire item.
Receipt Image #1
Accepted file types: jpg, jpeg, png, gif, pdf, Max. file size: 1,000 MB.
Receipt Image #2
Accepted file types: jpg, jpeg, png, gif, pdf, Max. file size: 1,000 MB.
Receipt Image #3
Accepted file types: jpg, jpeg, png, gif, pdf, Max. file size: 1,000 MB.
Please submit images of the merchandise for which are you making a claim, so that we can clearly see the damage or other problem. You can submit up to 10 images
Image #1 (Up-close photo of damage)
Accepted file types: jpg, jpeg, png, gif.
Image #2 (Photo of entire item)
Accepted file types: jpg, jpeg, png, gif.
Image #3
Accepted file types: jpg, jpeg, png, gif.
Image #4
Accepted file types: jpg, jpeg, png, gif.
Image #5
Accepted file types: jpg, jpeg, png, gif.
Image #6
Accepted file types: jpg, jpeg, png, gif.
Image #7
Accepted file types: jpg, jpeg, png, gif.
Image #8
Accepted file types: jpg, jpeg, png, gif.
Image #9
Accepted file types: jpg, jpeg, png, gif.
Image #10
Accepted file types: jpg, jpeg, png, gif.
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